1.What is JZT WiFi Plug
Use the smartphone for APP to remotely control the socket via wifi, compatible with any electrical plug. Our app requires a system that either is IOS 8.0 or above, or Android 4.2 or above,and presently is not compatible with windows’ phones.
Remark: Your Smartphone must be connected to the Internet!
2.Can I connect my WiFi plug through cell phone network or mobile hotspots?
Yes, just make sure, cell phone signal or Wi-Fi signal is strong enough to connect.
Note: If you use a cell phone network there can be cost because of the data transfer.
3.Does Wifi plug works without a Wi-Fi router, or when my router is disconnected from the internet?
No.Our smart device needs internet connection for configuration and setting.Also when ther is a change of SSID or password on your Wi-Fi router,smart device then need to be reconfigured.Wi-Fi router is suggested remains Power ON in order for device to function properly.
4.Why is the wifi plug configureation failed?
Make sure the LED indicator on wifi plug flashing quickly before starting the configuration process. Make sure your phone is connected to your router’s 2.4GHz network.
1.If the wifi plug keep flashing quickly, the configuration is not activated.
2.If the wifi plug indicator keep flashing slowly, until the app shows “Add Device Failed” Press and hold the on/off button for more than 6 seconds until the wifi plug indicator starts flashing quickly, then configure again.
3.If the problem still exists, check whether your phone/tablet is connected to the router properly. You may try to open a webpage or other apps to make sure your smart phone/tablet is online. Check the box of “show password” on the
activate page and make sure the password is correct for your Wi-Fi network. (Wrong password is one of the very common errors)
5.Can I control more than one wifi plug sockets in the same app,with the same wifi plug account? Yes,you can add multiple wifi plug to your phone using the same App,with the same account, and modify their names and scenes to identify them in the Device Setting Page.
6.Can other people control my wifi plug?
Only after you log in to your account will be shared with other people, you can control your equipment, the equivalent of the main account and sub-account, other people can add scenes, but another one can not see
7.Can I use wifi plug in several locations with different networks from the same smart phone?
Yes. All wifi plug are shown and can be controlled on the same app, eg, you have three sockets in different places:one in your home, one in your office and one in your vacation house. All three sockets will be show on your app once added properly, you can monitor and control them from anywhere at any time where there is internet connection.
8.Do I need to set wifi plug again when I want it to be controlled by another or new smart phones? No.You only need to use the same account and password to